Nortel Networks - Computer Programmer

Helped create an application in C++ on AIX to receive, verify, store, and guarantee delivery of telephony billing records. The installation and configuration utilities were written in Perl, ksh, and Java.

• Adapted the billing application to enable hot upgrades on fault tolerant hardware
• Reduced maintenance costs by rewriting the primary configuration utility to get prompts and validation routines from a separate file
• Reduced average alarm testing time from three days to two hours by writing an automation tool in Perl and TK/TCL
• Improved testing efficiency by automating reporting with a Perl/CGI based web page
• Directed feature development for multiple releases
• Improved customer satisfaction by enabling them to define data for selecting billing file destinations
• Ensured overall product quality and effectiveness by reviewing design proposals and code for all features in each release
• Collaborated with a development group porting the billing application from AIX to Chorus.